For a Real Estate Professional maintaining positive feedback from your clients is essential, but so is displaying those testimonials to your hard work. Enabling Reviews on your Facebook Business Page allows happy clients to leave you a public review and star rating, and visitors will see your overall star rating and any public reviews while on your Page.
You can also choose to set up notifications so that you will be alerted any time a review is left to your Page. We recommend setting up this feature so that you can stay on top of all things displayed on your Page. Step by step instructions will be included.
Tips to Consider:
- Only ask for reviews from clients/peers you have worked with or interacted with already
- If you receive a fake or spam review report it immediately
- If you are having a problem with reviews you can always turn the feature off
- You will need to add a valid address to your Page to enable reviews
How to Enable Reviews on Your Page
In order to enable Reviews you will need to enter a valid Address to your Business Page. Don’t worry, if your address changes later you won’t lose your reviews.
Head over to your Business Page and click “About” in the Tabs list under your Profile Image.
In “About” click on “Edit Page Info”
A Window will appear where you can enter details about your Business, click on “Location”
In “Location” check the box “Has a street address” and input your valid address. If you would like to show a map and check-ins on your Page check the box under the map display.
Click “Save Changes” when finished.
Refresh the Page and check for the Reviews tab under your Profile Image.
If you do not see the Reviews tab, click into “Settings” at the top right side of the Page.
You will be brought to a General Settings Area, in the left column locate and click “Edit Page”.
Scroll down to see the tabs displayed on your Page and click “Add a tab”.
In the window locate “Reviews” and click “Add Tab” to the right. When you have finished close the window.
You will now see the “Reviews” tab listed, you may arrange your tabs in any order you like. We recommend keeping “Posts” at the top.
To remove a tab (if applicable), simply click into “Settings” and follow the on screen instructions.
How to Set Up Review Notifications on Your Page
Click on “Settings” in the top right corner of the Page.
In the left column, locate and click “Notifications”.
On the Notifications screen, locate “New Reviews” under “Edit your notification settings for”, here you can manage what notifications you receive on Facebook. You will notice “Turn on” or “Turn off” to the right. Turn on notifications as you see fit.